Treatment Coordinator/Dental Receptionist – Selly Oak, Birmingham
40 hours per week
We are recruiting for a Treatment Coordinator/Dental Receptionist to join our talented and friendly team of dental professionals at our Selly Oak practice, on a full time basis.
We are looking for you to:
Have previous experience within the dental industry
Possess excellent customer service and interpersonal skills
Be a self-starter with the ability to utilise social media platforms for marketing purposes
Have strong organisation and prioritisation skills to manage your workload and maximise sales from private treatments
Have the ability to use IT and operate computer-based systems
Ideally have SOE experience
Ideally have experience with Dental Scanners
Possess excellent verbal and written communication
The Treatment Coordinator’s primary responsibility is to facilitate the patients and ensure their journey with us is of the highest standard.
Your responsibilities will include:
Answering and returning incoming calls and emails from patients
Diary management and scheduling patient treatment and TCO appointments
Preparing and presenting treatment plans and financial estimates; discussing their needs, treatment options and costs that are available
Handle all treatment paperwork including consent forms
Manage and utilise Social Media platforms to reach out to patients and broaden practice exposure
Work with the wider team to effectively manage daily patient flow, providing communication and information to the appropriate individuals
Develop a strong working relationship with the Dentist and promote teamwork through cooperative and professional behaviours
What you can expect from us:
Supportive and caring team environment
Perks, Discounts & Cash Back
Your uniform provided
Your GDC registration paid
Rewards and Recognition
Invested support with your professional training and development
Genuine opportunity to develop your career
Pleasant, diverse and respectful workplaces with a social conscience
An opportunity to give back via our Community & Charity initiatives
About our Selly Oak practice:
476 Bristol Road, Selly Oak, Birmingham B29 6BD
We are a mixed NHS & Private practice with 7 surgeries and a fully qualified team of Dentists, Nurses, Hygienist Therapist and Receptionists. We provide a modern working environment; fully computerised, with SoE Software and digital x-ray.
Situated on the A38, we’re on a main bus route, we’re also within a 10-minute walk of Selly Oak train station and have all the convenience of being based in a town centre.
Wherever you work, and wherever you are in your career, you can expect to be supported. We prioritise a family-friendly culture and diversity whilst supporting self and career development and are committed to being an equal opportunities employer.
Apply now or call us for a confidential chat on 01952 281 929 or Text Dental to 81800.
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