Dental Store Manager  – Bristol Full Time

Smmmile is an established, fully-private aesthetic dentistry group operating from state of the art, newly built high street store locations across the UK. We focus on transforming our patients smiles with Invisalign and all available advanced cosmetic treatments. We operate as a Diamond II Invisalign provider, and are equipped with latest intra-oral scanner and digital x-ray technology.

Our Bristol practice is located in the heart of the city where we operate an exciting new store concept focused on providing the ultimate patient experience in a modern, luxury boutique surrounding. We pride ourselves in providing outstanding customer experience to our varied customer base, while providing a highly convenient service.

We are looking for an experienced practice manager who is passionate about delivering the highest levels of customer service, team culture and drive for results. This business has great plans to grow further, so is looking to recruit ambitious individuals who can flourish and increase their impact as the business expands rapidly. 

You will directly manage your team of professional clinicians, nurses, receptionists and support staff. You will also be responsible for marketing, audit and financial processes, which must be completed to CQC standards. Must have full working knowledge of CQC, GDC, Clinical governance, compliance and guidelines and as part of the role will required to register as CQC Registered Manager.

Your key responsibilities will include:

HR and team management, ensure staff comply with policies and procedures. Be responsible that all procedures and processes are In place and are adhered to. All aspects of CQC and store safety including regular audits and risk assessment and to maintain GDC principles. Ensure the store appearance is kept to a high standard recruit develop and motivate the team using effective management skills. As the Practice Manager you will be responsible for driving performance by delivering objectives relating to revenue targets, KPIs and cost management

The successful candidate will:

• Have at least 3 years practice manager experience
• GDC registration
• CQC registered manager (preferred but not essential)
• A strong leader with the ability to lead and inspire others
• Ability to work in a fast-paced demanding dental retail environment
• Have an enthusiastic flexible attitude
• Passionate about patient care and customer experience
• Experience in driving marketing activities to drive growth
• Be able to optimise revenues and profits and work within budgets
• Creating an exciting and energetic atmosphere for patients and staff