What the role involves
- Part time opportunity to work three days a week
- Days to be discussed at interview stage
- Full time opportunity to work 39.5 hours per week, Monday to Friday
- Maternity cover 9-12 months with the potential to be made permanent, starting May 2022
- Understand the vision and brand message for the practice
- Front of house and receptionist duties; telephone management including booking and rescheduling appointments
- Forward planning diaries for clinician, and timely administration including sending welcome emails, collecting consent and medical history forms
- Processing payments and recording daily takings
- Opening and closing the practice
- Provide outstanding customer service at all times, deal with patient objections effectively and efficiently
- Follow all practice systems and procedures
- Any other ad hoc responsibilities as reasonably requested
Benefits
- Auto enrol pension scheme
- 24/7 access to free Employee Assistance Programme
- 20 day holiday allowance plus bank holidays (pro rata)
- Dental allowance and eye care vouchers for VDU users
- Career opportunities across the Dentex Health group
What we need from you
- Good communication and customer service skills, keeping patient satisfaction in mind
- Excellent professionalism and relationship building skills
- Able to work intuitively and adapt to change
- Strong work ethic, teamwork ability with an enthusiastic people-first attitude
- High levels of attention to detail
- Proficient user of the requisite dental software and Microsoft package
- Vaccinated against Covid-19
About us
This is a great opportunity to join a high growth company that can offer excellent career progression and development prospects. This role would suit somebody who enjoys a variety of work and has experience already as a receptionist or customer services. Dental experience highly desirable.
Flint and Flint Dental Surgeons in Sheffield has a family history in dentistry dating back to 1879 making us one of the longest continuous lines of dentists in Europe. With eighteen dentists over 5 generations from the Flint Dental family, we have established an excellent reputation for delivering clinical and patient care to the very highest standard.
Please apply now!