What the role involves
This role would suit an ambitious Treatment/Practice Coordinator wanting to build upon their management experience. GDC registered ideally.
- Full time opportunity to work between Monday and Friday
- Build the vision and brand message for the practice, and deliver outstanding customer service experiences
- Lead a dedicated team with the day to day running and management of the practice, both clinical and non clinical
- Achieve key deliverables including business growth targets, managing budgets (including profit and loss) and all operational aspects
- Excellent working relationships with clinicians, Dentex support centre and suppliers
- Recruitment, onboarding, and people management of practice staff such as identifying staff development and training needs
- Provide support and direction to enhance performance, skills, and knowledge of practice staff
- Maintenance and marketing of the practice within set budgets
- Day to day management of CQC activities
- Competent in health and safety management, and dental compliance
- Ad hoc receptionist and nursing duties
Benefits
- Auto enrol pension scheme
- 24/7 access to free Employee Assistance Programme
- 20 day holiday allowance plus bank holidays (pro rata)
- Dental allowance
- Eye care vouchers for VDU users
- Regular in house professional development sessions acceptable to the GDC
- Career opportunities across the Dentex Health group
What we need from you
- Strong business and team leader, with a background within the dental industry
- Orthodontic experience desirable
- Commercially astute; sales, target and KPI driven
- Excellent communication skills
- To listen, be understanding and empathic at all times
- Strong clinical and interpersonal skills, keeping patient satisfaction in mind
- Friendly and welcoming manner
- Teamwork orientated with an enthusiastic attitude
- GDC registered beneficial but not essential
- Excellent knowledge of CQC and compliance
- Proficient user of the requisite dental software and Microsoft package
About us
All Orthodontists at St Mark’s have a wealth of experience in this specialist field and are Hospital Orthodontic Consultants in South and West London.
After qualifying as Dentists, their specialist orthodontic training involved an additional three years to qualify as an Orthodontist, then a further three years specialist training to become a qualified Hospital Orthodontic Consultant.
We now have a unique and exciting opportunity for a part time Dental Practice Manager to come and lead the team, three or four days per week.