What the role involves
- Part time or full time opportunity available to work 20 or 39 hours per week
- Guide patients through their courses of treatment and the various options available to them with precise supporting notes and virtual option meetings. Assist with any queries they may have about treatment
- Liaise with the clinician to create a treatment plan
- Set up presentation documents using PowerPoint, intra oral camera pictures, SLR pictures, patient education. Documents to be clear to patients and detailing suitable options in order as prescribed by the dentist
- Understand the vision and brand message for the practice
- Provide an outstanding customer service / journey at all times
- Following practice systems, implementing and helping to improve systems
- Team player, communicate and share feedback at all times
- Time management, to manage own appointment diary and keep running to time
- Deal with patient objections and help overcome any queries or concerns
- Processing finance applications
- Follow up on leads and keeping track
- Network with other practice to encourage external referrals
- Following all regulations in the UK such as CQC, GDC standards, GDPR, HTM 01-05, confidentially and consent processes
- GDC registration to allow additional duties
- Achieve sales targets and KPIs
- Ad hoc receptionist and clerical duties
- Any other ad hoc responsibilities as reasonably requested
Benefits
- Auto enrol pension scheme
- 24/7 access to free Employee Assistance Programme
- 20 day holiday allowance plus bank holidays (pro rata)
- Dental allowance
- Eye care vouchers for VDU users
- Regular in house professional development sessions acceptable to the GDC
- Career opportunities across the Dentex Health group
What we need from you
- Sales, KPI and target driven
- Good communication and customer service skills, keeping patient satisfaction in mind
- Treatment knowledge of Dental Implants and Orthodontic treatment
- Strong professionalism and relationship building skills
- Able to work intuitively and adapt to change
- Friendly and welcoming manner
- Strong teamwork ability with an enthusiastic attitude
- Proficient user of the requisite dental software and Microsoft package
- Vaccinated against Covid-19
About us
Here at Dental Solutions, we take a unique approach to dentistry – attracting a highly talented team of specialist dentists in Warrington to work with us so you never have to leave the Practice. We are located 5 minutes from the M56, M6 and M62 motorways in the lovely village of Lymm, there is free parking right outside the Practice.
Ref: NUR