Treatment Coordinator Full Time

 Smmmile is thrilled to announce our upcoming expansion into Scotland in January 2025, and we’re looking for a talented Treatment Coordinator to join our team! Led by one of the UK’s top Invisalign providers, Smmmile operates as a Diamond II Invisalign provider, and all our locations are outfitted with the latest intra-oral scanners, digital X-rays, and a range of affordable general dentistry plans. This is your chance to be part of a modern, patient-centred practice that’s setting new standards in the field.
 
Role Overview: We’re looking for an exceptional Treatment Coordinator to be part of our fully private aesthetic clinic in the heart of Glasgow City Centre. This is a unique opportunity to join our expanding enterprise, becoming the first Treatment Coordinator for Scotland.
 
Your Responsibilities:

• Welcome and build strong relationships with patients, fostering trust and comfort.
• Confidently and ethically guide patients through their treatment options.
• Perform Itero scanning and assess patient suitability for further treatment.
• Support Invisalign and cosmetic procedures, including discussing post-treatment options like whitening and composite bonding.
• Take deposits and payments, process credit applications, and manage patient follow-ups.
• Provide seamless handovers to clinicians and maintain close communication with them.
• Help establish the new practice, working with the practice manager on setup tasks and virtual consultations until the clinic is fully operational.
• Participate in marketing activities, such as local events, to promote the clinic.

What We’re Looking For:

• GDC-registered Dental Nurse with at least two years’ experience as a Treatment Coordinator.
• Ideally, a radiography qualification (or willingness to obtain one).
• Proven ability to balance ethical sales with premium patient care.
• Strong organisational and communication skills, especially in a fast-paced dental retail environment.
• A passion for customer experience and creating a welcoming, supportive atmosphere for patients.

What We Offer:

• Competitive base salary with potential to earn up to £35,000+ through our attractive bonus structure.
• Generous holiday allowance and additional leave for your birthday.
• Full training and mentorship from our dedicated Smmmile TCO coach.
• Comprehensive benefits, including paid CPD, GDC and indemnity coverage, a private dental care allowance, and access to our wellbeing programs.
• The chance to work in our brand new, boutique-style clinic with the latest technology and equipment.
• Be part of a growing UK-wide team of Treatment Coordinators and enjoy opportunities for professional development and career progression.

Work Schedule:

• Full-time, 37.5 hours per week, Monday to Friday with occasional weekend availability.

If you’re excited to bring your expertise and passion for patient care to a dynamic and supportive team, we’d love to hear from you! Apply now to start your journey with Smmmile and help patients achieve their dream smiles.
 
Location: 34 Gordon Street, Glasgow