We are an established private aesthetic dental group operating across the UK. Our mission is focused to transforming smiles with Invisalign and cosmetic treatments such as composite bonding, veneers and minimally invasive dentistry.
Due to business growth, we have an exciting opportunity at our Newcastle location for a Treatment Co-Ordinator to join our dynamic dental team. We are passionate in delivering the ultimate patient experience in a luxury clinic setting. Our clinic is equipped with all the latest digital technology and operates with highly experienced Clinicians and support teams. Being part of a larger, nationwide group, we can provide wider team opportunities for access to new technologies, learning and personal development. Our teams are highly motivated and live and breathe our core values, we are committed to equality and employee voice matters within the organisation.
We are looking for a dynamic confident individual who can bring their expertise to the treatment co-ordination role to further develop the success of our clinic.
You will need at least 2 years’ experience in treatment co-ordination and be comfortable to talk to patients about their cosmetic dental procedures. A GDC registration is advantageous, but it is not essential, we can also consider candidates from similar patient co-ordination backgrounds. We would love to have a confidential discussion about this exciting progressive career opportunity with you. This is a genuine opportunity to be part of a growing business that will give you a sense of pride, achievement and reward.
Key tasks:
- Welcome the patient to the practice
- Build relationships with patients quickly and confidently
- Maintain patient trust throughout their journey
- Confidently and ethically sell dental treatment in a private cosmetic setting
- Provide relevant information on dental treatment plans
- Follow up on consultations
- Liaise with clinicians on a daily basis
- Work harmoniously within the team
- Spot opportunities that will lead to successful sales
- Monitor and record all enquiries
- Provide daily reports for submission to the group manager
- Follow the patient journey from the start and be there for the patient until the end of treatment
- Support all internal and marketing activities
- Attend regular meetings
- Celebrate collaboratively
Benefits
- Competitive Salary
- Recognition, Rewards and Bonus structure
- 25 days holiday excluding bank holidays
- Additional leave
- On-going training and development
- On-going support throughout your employment
- Exceptional workplace setting
- Collaborative working
- Equality matters
- Employee voice matters