What the role involves
- Understand the vision and brand message for the practice, and deliver outstanding customer service experiences
- Providing the highest standard of clinical support to our dentists and specialists
- Perform top quality dental nursing in all procedures in a safe and effective manner
- Prepare equipment, materials, lab work and patients with efficiency and empathy
- Provide outstanding customer service at all times
- Front of house and receptionist duties; telephone management including booking and rescheduling appointments
- Forward planning diaries for clinician, and timely administration including sending welcome emails, collecting consent and medical history forms
- Processing payments and recording daily takings
- Opening and closing the practice
- Provide outstanding customer service at all times, deal with patient objections effectively and efficiently
- Follow all practice systems and procedures
- Any other ad hoc responsibilities as reasonably requested
Benefits
- Auto enrol pension scheme
- 24/7 access to free Employee Assistance Programme
- 20 day holiday allowance plus bank holidays (pro rata)
- Dental allowance, and eye care vouchers for VDU users
- Regular in house professional development sessions acceptable to the GDC
- Online CPD funded
- Career opportunities across the Dentex Health group
What we need from you
- Maintain professional indemnity and registration with the GDC
- Comply with the ‘Code of Ethics’ of the British Association of Dental Nurses
- Undertake CPD in line with the GDC guidelines
- Knowledge of CQC and compliance
- Excellent clinical and interpersonal skills
- Proficient user of the requisite dental software and Microsoft package
- Vaccinated against Hepatitis B and Covid-19
- Good communication and customer service skills, keeping patient satisfaction in mind
- Excellent professionalism and relationship building skills
- Able to work intuitively and adapt to change
- Strong work ethic, teamwork ability with an enthusiastic people-first attitude
- High levels of attention to detail
- Vaccinated against Hepatitis B and Covid-19
About us
This is a great opportunity to join a high growth company that can offer excellent career progression and development prospects. This role would suit somebody already experienced and qualified as a Dental Nurse and has experience as a dental receptionist. The position will be mainly to work on reception and covering surgeries when needed.
Please apply now!
Ref: NUR