Peartree Dental Implant and Facial Clinic established for over 50 years in the heart of Welwyn Garden City has a fantastic opportunity for a reception manager to join their highly successful independent practice on a full time basis.
This is a brand new career opportunity to help further develop this highly successful practice combining best patient experience with state of the art digital technology, offering Invisalign treatments and aesthetic dentistry.
We are presenting a career defining and exciting opportunity for you to be part of our dynamic team. This is a real opportunity to make a difference in a growing business rather than maintaining the status quo in an established dentistry provider. The reception manager will be one of the most productive roles within the practice. The most important attributes are superb people skills, motivation, drive to make the role your own by combining your excellent organisation, telephone and follow up skills. We are looking for a confident and professional person with a great personality; exceptional work ethic and above all an experienced individual who enjoys dealing with people.
The ideal candidate for this role must also have a “can do” attitude to every working day, you will need to have proven sales and customer service experience and ideally have a dental background. Experience of Invisalign patient journey is desirable (although not essential) as full training is provided. You will need to be able to build relationships and drive sales for the business. Marketing experience is advantageous, to enable you to drive our business forward. The role involves taking the patient through the treatment journey and being able to confidently discuss the treatment and the fees involved in order for the Dentist to focus solely on delivering dental treatment plans. The role also requires a lot of responsibility and effort; you’ll need to be understanding and empathetic when dealing with patients.
As our reception manager, you will be liaising with the clinicians in order to formulate an appropriate treatment plan for patients. Being the first point of call for new patients and existing customers discussing treatment plans and the various options available to them. You must ensure new patient enquiries are dealt with immediately, ensuring patients are followed up, logged and monitored. Organisational skills are essential, liaising with the entire dental team, working together to ensure that the patient has a smooth journey at our clinic.
This is a genuine career opportunity for an ambitious professional, perhaps Dental Nurse, looking to take their dental career in a commercial non clinical direction. We have a supportive culture lead by our Principal owner who will help train and guide you to be successful and personally fulfilled.
SALARY: Competitive Salary and bonus!