Introduction

The dental industry is in a state of perpetual growth, constantly advancing with technological innovations, specialized treatments, and a focus on patient-centric care. As dental practices strive to keep up with these changes, the skillset desired in prospective employees is also evolving. Whether you are a dental hygienist, dental assistant, dental therapist, or a dentist looking for a new opportunity, understanding what employers are looking for can give you a competitive edge in the job market.

For 2023, there are five skills in particular that dental employers are keenly interested in. These skills range from hard skills related to clinical proficiency to soft skills like communication and emotional intelligence. Let’s explore each of these skills in depth to help you better prepare for your job search this year.

1. Clinical Expertise and Specialization

Why it’s Important

Clinical expertise remains the cornerstone of any dental profession. While the foundational skills taught in dental schools provide a solid starting point, advancements in treatments and technology require professionals to continually update their knowledge and expertise.

What Employers Look For

• Certifications: Holding additional qualifications, like sedation certification for dental hygienists, can set you apart.
• Specialization: Proficiency in specialized areas such as periodontology, orthodontics, or cosmetic dentistry is often desirable.
• Updated Knowledge: Employers appreciate candidates who are familiar with the latest in diagnostic technology, treatment plans, and equipment.

How to Improve

Engage in continuous learning through workshops, courses, or online resources. Certifications in specialties like pediatric dentistry or oral surgery can significantly boost your employability.

2. Technological Proficiency

Why it’s Important

From digital impressions to the use of artificial intelligence for diagnostics, technological proficiency is becoming a necessity in modern dental practice.

What Employers Look For

• Software Skills: Proficiency in practice management software like Dentrix or Eaglesoft.
• Equipment Handling: Familiarity with newer dental equipment like digital X-ray machines or laser systems.
• Telehealth: An understanding of teledentistry platforms and virtual consultation tools.

How to Improve

Invest time in learning how to use new dental technologies. Most vendors offer training sessions. Additionally, some dental schools and online platforms provide courses focusing on dental technology.

3. Communication Skills

Why it’s Important

Whether it’s explaining a complex procedure to a patient or effectively collaborating with team members, good communication is vital for success in dental professions.

What Employers Look For

• Patient Education: Ability to explain procedures, risks, and aftercare in layman’s terms.
• Interpersonal Skills: The capacity to work well in a team, including effective communication with hygienists, assistants, and administrative staff.
• Listening Skills: Active listening to understand patient concerns and provide tailored care.

How to Improve

Active participation in seminars on healthcare communication and patient psychology can be beneficial. Practicing role-plays with colleagues to simulate patient interactions can also enhance your communication skills.

4. Emotional Intelligence

Why it’s Important

Emotional Intelligence (EQ) can impact patient satisfaction and contribute to a more harmonious work environment.

What Employers Look For

• Empathy: Understanding and sharing the feelings of others, particularly in stressful situations like dental surgeries.
• Self-Regulation: The ability to control or redirect disruptive moods and impulses.
• Motivation: A passion for quality patient care and professional development.

How to Improve

Mindfulness practices and emotional intelligence training can provide you with tools to understand and manage your emotions, as well as those of your patients and colleagues.

5. Business Acumen

Why it’s Important

Understanding the business aspects of a dental practice, such as budgeting, billing, and marketing, can make you an asset beyond the examination room.

What Employers Look For

• Efficiency: Skill in managing time and resources effectively.
• Marketing Skills: Basic understanding of how to attract and retain patients.
• Customer Service: Knowledge of best practices in delivering exceptional patient experience.

How to Improve

Courses in dental practice management can provide insights into the business side of dentistry. Experience in administrative roles, even in other industries, can also be beneficial.

Conclusion

The dental industry is more dynamic than ever, and employers are seeking professionals who can not only deliver high-quality clinical care but also add value in other ways. By focusing on these top 5 skills—clinical expertise, technological proficiency, communication, emotional intelligence, and business acumen—you can better prepare yourself for the evolving demands of the dental job market in 2023. Whether you are just beginning your career or looking to make a strategic move, honing these skills will put you in a strong position to seize the best opportunities this year has to offer.