What the role involves
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- Opportunity to work part time, three days a week, Monday 08:00 – 17.45, Tuesday 08.00-17.45,Thursday 08.00-17.45 (occasionally until 19.30) & Occasional Saturdays 08.30-13.00.
- Understand the vision and brand message for the practice
- Front of house and receptionist duties; telephone management including booking and rescheduling appointments
- Forward planning diaries for clinician, and timely administration including sending welcome emails, collecting consent and medical history forms
- Processing payments and recording daily takings
- Opening and closing the practice
- Provide outstanding customer service at all times, deal with patient objections effectively and efficiently
- Follow all practice systems and procedures
- Any other ad hoc responsibilities as reasonably requested
Benefits
- Auto enrol pension scheme
- 24/7 access to free Employee Assistance Programme
- 20 day holiday allowance plus bank holidays (pro rata)
- Dental allowance and eye care vouchers for VDU users
- Career opportunities across the Dentex Health group
What we need from you
- Good communication and customer service skills, keeping patient satisfaction in mind
- Excellent professionalism and relationship building skills
- Able to work intuitively and adapt to change
- Strong work ethic, teamwork ability with an enthusiastic people-first attitude
- High levels of attention to detail
- Proficient user of the requisite dental software and Microsoft package
- Vaccinated against Covid-19
About us
The Smile Boutique is searching for a positive and motivated receptionist to join our front of house team!
About our practice
Located in the heart of Peterborough, The Smile Boutique prides itself on being a Referral Centre of Excellence, providing our patients with the very best in the fields of general, cosmetic and restorative dentistry.
The most important aspect of our practice is the patients, and we pride ourselves on providing total dental care in a warm and friendly environment..
The practice has the added benefit of on-site parking and the location offers great transport links.
This role would suit somebody who enjoys a variety of work and has experience already as a receptionist or customer services. Dental experience highly desirable.
We are proud to be a part of the Dentex family, Dentex are the Dental Corporate with a twist, they are building a community of over 150 practices and celebrates the individuality of each practice and our people.
This is a great opportunity to join a high growth company that can offer excellent career progression and development prospects. This role would suit somebody who enjoys a variety of work and has experience already as a receptionist or customer services. Dental experience highly desirable.
Please apply now!