Among the different tasks that any dental practice will ever need to handle in their operational lifetime, one of the most frustrating ones is the process of training new employees.
When you have a practice that runs at full speed with a growing number of patients and a limitless number of opportunities to capitalise on, going through the on-boarding process can seem like a chore. Admittedly, slowing down for a bit can be so exhausting until you’d choose to avoid it altogether, but it’s an experience that you can’t avoid or afford to slack off with!
As a growing dental practice, you’ll still have to train new people because the need for more workforce will always come with expansion. Although frustration is imminent when it comes to shifting productivity on the lower side of things for the sake of on-boarding, you’ll get even more frustrated if you don’t train a new member properly.
A few tips for smoother training and on-boarding experiences
Although every dental practice has a different approach to welcoming new team members and ensuring that they’re well-adjusted, there are a few common practices and tips that will always lead to great results. Thankfully, you can get your efforts started off on the right foot by following these tips so that your new hires can adjust quickly and perform well:
Tip #1: Dedicate some time and patience
Contrary to the “come fast, work fast” approach that most dentists associate with successful onboarding experiences, the truth is that the opposite works far better for long-term productivity.
When you welcome a new hire with patience and lots of dedicated time, you will spark a ripple effect of increased productivity. The aspects of patience and time allocation may not seem so impactful at first, but they get the ball rolling quickly until a fresh member is well-acquainted because they feel more comfortable and easily jump into the groove!
Tip #2: Praise team members for adjusting and performing well
You may not realise it now, but opting to be supportive and motivational instead of pushy and cutthroat when you deal with new hires avoids a quick build-up of issues that may come about, especially when it comes to a new hire’s performance.
Although new hires are different, they all share the overwhelming desire to do well, which can only lead to even better results and performance when they are affirmed and encouraged with the right environment. Instead of criticising a new hire for committing a mistake, coupling corrections with constant acknowledgements of their improvements in performance will help them adjust better!
Tip #3: Draft up a manual for future generations of new hires
Improving the onboarding process that your new hires will go through is a matter that requires looking at the bigger picture down the line, which is where a comprehensive manual can help.
When you draft a comprehensive manual on how your team works, what tasks need to be handled, and the different administrative matters that are worth knowing, it becomes easier for future new hires to adjust. Instead of asking an endless number of repeated questions, bringing a manual into the picture will allow new team members to quickly find answers and get right to work for a smoother adjustment period!
Conclusion
As frustrating or time-consuming as it may be to deal with new hires at your dental practice, it’s important to not let emotions get in the way of how your on-boarding and adjustment processes work. Thankfully, keeping the three tips mentioned above in mind will clear your head for a bit and point you in the right direction towards never having a problematic experience ever again!
Once you have found a capable new hire that will be ready to help your business, putting in place an effective on boarding and training plan will make the difference in seeing improved performance. By making use of the latest coaching and leadership solution www.dentalwealthbuilder.com from Dr’s Bhavna & Rahul Doshi you can access training that will benefit your team and overall performance of the practice.