What the role involves
- Build the vision and brand message for the practice, and deliver outstanding customer service experiences
- Lead a dedicated team with the day to day running and management of the practice, both clinical and non clinical
- Achieve key deliverables including business growth targets, managing budgets (including profit and loss) and all operational aspects
- Excellent working relationships with clinicians, Dentex support centre, suppliers, and NHS.
- Recruitment, onboarding and people management of practice staff such as identifying staff development and training needs
- Regular team meetings and staff performance reviews
- Provide support and direction to enhance performance, skills, and knowledge of practice staff
- Maintenance and marketing of the practice within set budgets
- Competent in health and safety management, and dental compliance
- Any other ad hoc responsibilities as reasonably requested
- Would consider 4 days per week.
Benefits
- Auto enrol pension scheme
- Annual practice bonus scheme
- 24/7 access to free Employee Assistance Programme
- 20 day holiday allowance plus bank holidays (pro rata)
- Eye care vouchers for VDU users
- Regular in house professional development sessions acceptable to the GDC
- Career opportunities across the Dentex Health group
What we need from you
- Dental or medical management experience required
- Commercially astute; sales, target and KPI driven
- Excellent communication skills
- To listen, be understanding and empathic at all times
- Strong clinical and interpersonal skills, keeping patient satisfaction in mind
- Friendly and welcoming manner
- Teamwork orientated with an enthusiastic attitude
- GDC registered
- Excellent knowledge of compliance
- Proficient user of the requisite dental software R4 and Microsoft package
About us
Vita Dental Spa is an award winning mixed Private and NHS practice based in the town of Monifieth, 5 miles outside of Dundee.
It prides itself in a high standard of dental and patient care and is looking for a new practice manager to continue driving and developing the practice and team.
Working for Dentex, you will join a collective of practices with a mutual interest in seeing the group grow and thrive. We celebrate the freedom of our practices, empowering them to run as they always have, proudly and independently maintaining their own brand and unique set of values.
Ref: NUR