What the role involves
- Build the vision and brand message for the practice, and deliver outstanding customer service experiences
- Lead a dedicated team with the day to day running and management of the practice, both clinical and non clinical
- Achieve key deliverables including business growth targets, managing budgets (including profit and loss) and all operational aspects
- Excellent working relationships with clinicians, Dentex support centre, suppliers, and NHS contractors
- Recruitment, onboarding and people management of practice staff such as identifying staff development and training needs
- Regular team meetings and staff performance reviews
- Provide support and direction to enhance performance, skills, and knowledge of practice staff
- Maintenance and marketing of the practice within set budgets
- Day to day management of CQC activities
- Competent in health and safety management, and dental compliance
- Ad hoc receptionist and nursing duties, GDC registered
- Any other ad hoc responsibilities as reasonably requested
Benefits
- Auto enrol pension scheme
- 24/7 access to free Employee Assistance Programme
- 20 day holiday allowance plus bank holidays (pro rata)
- Dental allowance
- Eye care vouchers for VDU users
- Regular in house professional development sessions acceptable to the GDC
- Career opportunities across the Dentex Health group
What we need from you
- Strong business and team leader
- Commercially astute; sales, target and KPI driven
- Excellent communication skills
- To listen, be understanding and empathic at all times
- Strong clinical and interpersonal skills, keeping patient satisfaction in mind
- Friendly and welcoming manner
- Teamwork orientated with an enthusiastic attitude
- GDC registered
- CQC registered
- Excellent knowledge of CQC and compliance
- Proficient user of the requisite dental software and Microsoft package
- Vaccinated against Covid-19
About us
Since our inception in 2014, Dentex Health has collaborated with a substantial number of successful dental practices across the UK and are on track to achieve 150 partner practices by 2022.
Working for Dentex, you will join a collective of practices with a mutual interest in seeing the group grow and thrive. We celebrate the freedom of our practices, empowering them to run as they always have, proudly and independently maintaining their own brand and unique set of values.
Ref: NUR